Dedicated Technical Support, Customer Service and Consultation
We have a wide spectrum of wireless networking equipment and solutions including all aspects of network design and deployment, RF planning, and frequency coordination.
We have a Hi-quality selection of Access Points, Backhaul Radios, Antennas, CPEs for point to point and multipoint internet connectivity to reach the last mile, encompassing rural areas as well as urban that are lacking Hi-Speed internet facility.
Our experienced team of network engineers can help you in selecting the most optimal solution for your network and advise you on the suitable products to purchase.
We present the finest customer service and after-sale support. Rest assured we have warranties in place and provide an RMA and Returns policy as a commitment to keep our clients satisfied.
We also specialize in provisioning of Wi-Fi networks for small offices, outdoor venues, and large enterprise deployments including setting up HOTSPOTS in stores, hotels, stadium, and gym.
If you are having trouble with a product you purchased from JRS Global or any other vendor, we can give you the assistance and technical expertise you need to make it a success. Our support systems are structured for the occasional troubleshooting and those that wish to employ our certified technicians for ongoing network surveillance, upgrades, and maintenance.
Send us an email at [email protected] and explain in brief the kind of services required and we will offer you the best solutions.
As technical support specialists, our engineers will provide Tier 2 and 3 technical support for most products that we sell with in-depth expertise in MikroTik, Ubiquiti, Cambium and Mimosa products. Our certified consultants and engineers will provide support over the phone, by remotely accessing your system, desktop sharing or meeting online and whenever required, by visiting your location or network site.